**# How to view patients follow up date/time/location.** - click "Encounter" at top of epic page - Search patient by first and last name or MRN. - Select patient chart for the admission date in question. (select most recent inpatient encounter with either Dr. Dhawan or Dr. Ogburn listed as provider). - Once in patients chart, select "Chart Review" tab. - On the tab list within "chart review", select the "Media" tab. - Select "After Visit Summary-Discharge to home" note. - Scroll through document in search of "follow up information." This will show the patients follow up appointments. **# How to open telephone encounter note** - 1. Click "Encounter" at the top of Epic screen - Find and select patient using MRN or first/last name. - Click "New" once prompted to select patient encounter. - Type "Telephone" and open encounter. ==== Phone note template ==== **# Telephone Encounter Follow Up. (dot phrase = .research) ** - Brief notes on how the patient has been doing. Ask how they are doing since the time of their discharge? - Patient DID / DID NOT make follow up appointment. Reason? - Patient HAS / HAS NOT been medication compliant. Reason?